The level of customer service received from Frida Yuan
The level of customer service received from Frida was amazing.
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Flashbay's leads times, the time from order to delivery, are the fastest in the world and legendary within the industry. Most of our products are available on a 6 working days lead time for orders between 10 and 10,000 units.
Here you can see the steps from order to delivery which constitute the quoted lead time:
Here you can see the steps from order to delivery which constitute the quoted lead time:
|
Quick Quote |
| Working Days from Order Date | Actual Date* | What happens on this Day? |
0 |
Monday, November 9, 2026 | You place an order with Flashbay for Sprinter Cap, branded with your company logo. Plus any accessories you'd like to add. |
1 |
Monday, November 9, 2026 | Sub-components of your order are collated, in preparation for production. |
2 |
Tuesday, November 10, 2026 | Sub-components of your order are collated, in preparation for production. |
3 |
Wednesday, November 11, 2026 | Products are Assembled and Branded with your artwork. |
4 |
Thursday, November 12, 2026 | Products are Assembled and Branded with your artwork. |
5 |
Friday, November 13, 2026 | Products are Assembled and Branded with your artwork. |
6 |
Monday, November 16, 2026 | Your order is Quality Controlled and Booked in for shipment. |
7 |
Tuesday, November 17, 2026 | Order in transit from Factory. |
8 |
Wednesday, November 18, 2026 | Order Delivered with you. |
*Kindly note that before we can start processing your order, all specific
details of that order must be confirmed:
Although our track record for timely delivery is world class, occasionally our lead times can be extended due to circumstances outside our control, for example, courier delays due to bad weather. We recommend customers allow a few days extra delivery buffer when your order is mission-critical for an event.
- Print ready artwork must have been supplied. Learn more
- A 'Virtual PDF Proof' must have been confirmed. Learn more
- Any data you wish preloaded on the products must have been received in full by Flashbay. Learn more
Although our track record for timely delivery is world class, occasionally our lead times can be extended due to circumstances outside our control, for example, courier delays due to bad weather. We recommend customers allow a few days extra delivery buffer when your order is mission-critical for an event.
